Last updated 2 October 2026
In short: a membership can't be refunded once your access has started. If something went wrong with the payment itself, we always put it right.
A membership is one payment for 7, 30 or 90 days of access. It starts as soon as your payment is confirmed, and from then on it can't be refunded, paused or moved to another account. That includes days when we find few deals or aren't monitoring the market: deals depend on the market, and we don't promise a number of them.
When you pay, you ask for your access to start straight away. Because it's a digital service that starts immediately, you agree that you lose the 14-day right to cancel once it has started.
Tell us within 30 days of the payment. We refund the same way you paid, where the payment method allows it. Nothing here affects your rights under consumer law.
A membership is for one person. Sharing it, or reposting our deals anywhere else (including with scripts or bots that pull deals from the site), ends it with no refund. See the terms.
There's no subscription, so there's nothing to cancel: your access simply ends on its end date. If you add time before then, it goes on top of what you have left.
Questions, requests about your data, or a problem with a payment: open a ticket in the support channel of our Discord server. Give us your payment reference (it starts with BB-) if it's about a payment.
